Shipping Policy

Shipping Coverage:
This shipping policy applies to customers located in the United States. At this time, we only ship within the U.S. and do not provide international shipping.

Order Cutoff Time:
Orders placed before 5:00 PM (PST) will be processed the same business day. Orders placed after this time will be processed on the following business day.

Below you will find the average delivery time of all our packages:

    • Order Cut-Off Time: 5:00 PM (PST). Orders placed after this time will be processed on the next business day.

    • Processing Time: 1 to 2 business days (Monday to Friday). During this time, your order is prepared and packaged.

    • Transit Time: 7 to 8 business days (Monday to Friday) after dispatch.

    We ship all orders to the United States from our international fulfillment centers.

    Estimated Total Delivery Time: 8 to 10 business days (including processing and shipping).

    Once your order has been shipped, you’ll receive an email with tracking details. Delivery times may vary slightly depending on your location and the courier’s operations.

    Shipping Carriers:

    We work with trusted courier partners to ensure your package is delivered securely and on time. Carriers may include:

    • USPS (United States Postal Service)

    • UPS

    • FedEx

    • DHL

    Shipping Costs:
    We offer free standard shipping on all orders within the United States. No minimum order value is required.

    Taxes and Duties:
    All product prices listed on our website are inclusive of VAT (Value Added Tax). Customers in the United States do not need to pay any additional taxes, customs duties, or handling fees upon delivery.

    Order Tracking:
    Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our Track Your Order page to follow your shipment’s status at any time.

    Contact Information:

      Business Name: Victoria Muse
      Email: support@victoria-muse.com
      Phone (US): +1 213 692 9364

      Customer Support Hours: Monday to Sunday: 09:00 AM – 5:00 PM (US Time – PST)
      We aim to respond to all emails within 1–2 hours.

        Business Information

        Company Name: AP Ventures E-COM
        Business Address: Pieter Calandlaan 292, 1060 TS Amsterdam, Netherlands
        Chamber of Commerce: 95310126
        VAT Number: NL867081983B01

        30-Day Money-Back Guarantee

        You have 30 days from the date you receive your products to initiate a return.

        Free Shipping

        Orders in United States are always shipped for free and insured with Track & Trace.

        Customer Service

        If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.

        Secure Payment

        Your payment information is processed securely.